We strive to ensure that every adoption arrives on time and in good condition. If your adoption arrives damaged, is missing items or if you want to return or exchange a pet, please complete the form below to receive a return authorization number and instructions from us. We will not accept returns or exchanges without a valid return authorization number. We will respond to your request within 24 hours. You may also call us toll free at 1-800-718-4171 and we'll be happy to assist you.

First Name:
Last Name:
Organization/
Company Name:
Address:
City:
State/Province:
Zip/Postal Code:
Country:
E-Mail Address:
Phone:
Adoption #:
Subject:
Comments: